Rupp Center Rigger Pole - Aluminum/Silver - 15' [A0-1500-CRP]

Shipping Information

• Processing Time: Orders are processed within 1–2 business days. You’ll receive a confirmation email once your order has shipped.

• Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.

• Delivery Times: Most orders arrive within 3–7 business days across Canada. Remote areas may take longer.

• Tracking: A tracking number will be provided as soon as your order ships so you can follow it every step of the way.

Returns & Exchanges

• Return Window: You may return most new, unopened items within 30 days of delivery for a full refund.

• Condition: Returned products must be unused, in their original packaging, and in resalable condition.

• Non-Returnable Items: Clearance items, special orders, and used/opened products are not eligible for return.

• Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Refunds: Refunds will be issued to your original payment method within 5–7 business days of receiving your return.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no additional cost.

How to Start a Return

1. Email us at support@a1marinecare.ca with your order number and reason for return.

2. We’ll provide return instructions and the correct return address.

3. Pack your item securely, include your order number, and ship it back.

📧 Questions?
Our team is here to help! Contact us at support@a1marinecare.ca for any shipping or return inquiries.